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Role purpose

To provide Billing Services to the offices of Baker McKenzie.

Main responsibilities

• Prepare invoices per Firm billing policies, guidelines, and standard processes 
• Prepare draft invoices, review and revise narratives following Firm standards, execute time/cost transfers and other value adjustments; finalize invoices and ensure that invoices are delivered for payment (via e-mail, post or e-billing as applicable); execute all billing tasks per established standard processes 
• Identify and resolve technical issues consulting with others as appropriate and escalating issues to management on a timely basis
• Maintain and update client billing information, instructions, and requirements necessary in processing invoices
• Evaluate complex situations using multiple sources of information, exercising good analytical skills as well as evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations
• With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems
• Exchange ideas and information effectively concisely and logically, and be sensitive to audience diversity
• Exercise a required degree of tact and diplomacy when dealing with others and in handling sensitive issues 
• Perform other duties as may be assigned 

Technical skills, qualifications and experience

• Bachelor's degree in business administration, commerce, finance, liberal arts, or related courses 
• Prior experience in a billing role
• General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
• Knowledge and experience of financial systems (SAP preferred but not required)
• Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)
• Keen attention to detail and effective organizational skills
• Excellent English communication skills (verbal and written)
• Confidence to escalate and ask questions, especially when being asked to deviate from standard processes. 
• Ability to prioritize and handle multiple tasks to meet deadlines
• Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
• Strong problem-solving and analytical skills
• Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
• Flexibility to work a reasonable shifting schedule is required

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.