Baker McKenzie

Role purpose

To serve as the primary point of contact for the end-to-end Quote-to-Cash (Q2C) process from the new client/matter intake to collections, focusing on reducing lock-up and improving cash flow and realization.

The role holder will heavily focus on coordinating the intake, billing, and collection efforts of the shared service centers and serve as the single point of contact between Billing Partners and client legal operations teams, and the finance technical support teams, strategic pricing, and other stakeholders such as practice group business managers.

Main responsibilities

• Act as the finance business partner to advise Partners on areas of inventory management and make recommendations to improve financial performance and client service concerning the billing and collections processes
• As the In-Market steward of the end-to-end Q2C process, understand all aspects of the relevant procedures, policies, and tools and use this expertise to guide lawyers and other In-Market personnel to address process issues as they arise, coordinating with other finance functions to resolve process or capacity issues as required
• Take ownership of implementing client Outside Counsel Billing Guidelines to ensure compliance, coordinating with finance technical support teams and others to ensure  our invoices are delivered in line with client requirements and that invoices are paid in line with agreed payment terms
• Support Firm and Finance team  leadership on agreed initiatives and special projects
• Characteristics for success in this role include: 
  • Ability to take ownership of and resolve complex problems in a structured manner within a cross-functional environment
  • Proven ability to influence, interact, and consult with senior leaders regarding finance processes, guidelines, and compliance
  • Ability to network and collaborate with regional and global teams, while acknowledging their cultural, social, and academic diversity
  • Curious mindset and dedication to continuous improvement of all aspects of Q2C, business partnering, and finance operations
  • Capability to work in a fast-paced, change-oriented, dynamic environment

Technical skills, qualifications and experience

• Bachelor’s degree or relevant experience focusing on financial management, accounting, or other related areas, together with strong project management skills
• Experience in Finance Operations and/or Finance Shared Services
• Working proficiency in using MS Office and other productivity tools
• Experience working in a Professional Services organization is a plus

Complex business challenges require an integrated response across different markets, sectors, and areas of law. Baker McKenzie's client solutions provide seamless advice, underpinned by deep practice and sector expertise, as well as first-rate local market knowledge. Across more than 70 offices globally, Baker McKenzie works alongside our clients to deliver solutions for a connected world. 

We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people -- regardless of race, religion, or belief if any, gender, gender identity, disability, sexual orientation, or age -- to fulfill their professional aspirations with us.

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